Basic

Upper Hand

Advanced

Pricing

Pay Monthly

$49

$105

$499

Pay Quarterly

$44

$95

$425

Pay Yearly

$39

$76

$395

Software Features

Events

Event scheduling

Attach any schedule to events.

Rescheduling

Easily reschedule events as needed in real-time.

Online booking

Web and mobile event booking for clients.

Custom registration

Capture data aligned to your offerings.

Business side scheduling

Increase staff efficiency with access to easy to use scheduling tools.

Client side scheduling

Allow clients to register and schedule on the fly and streamline the entire admin process.

Unlimited events

Add unlimited events to manage and sell.

Multiple event types

Create, promote and sell any type of event including lessons, training programs, camps, clinics, classes and more.

Client mobile app

Allow clients to purchase on the go with iOS and Android.

Calendar management

Easily manage the entire business from a dynamic and custom calendar.

Quick schedule booking

Execute quick scheduling actions during peak hours.

Seamless check-in

Allow clients to get checked in upon arrival.

Scheduling deadlines

Set scheduling deadlines to avoid late attendees to critical events.

Waitlist

Allow clients to join a waitlist for sold out events

SMS reminders

Improve client no show rates with automated text messaging event reminders.

Email reminders

Improve client no show rates with automated email event reminders.

Payments

Custom memberships

Create membership options specific to your offerings and sell them instantly.

Credit packages

Sell credit packages for events.

Integrated point of sale

From anywhere in the world checkout any customer.

Retail categories

Sell products by retail categories to better manage offerings and increase sales.

Inventory tracking

Keep track of low stock and out of stock inventory levels to always have what customers need ready to sell.

Hardware integration

Credit card terminal for in-person transactions and purchases.

Coupon codes

Create custom coupons for promotions, one-off discounts or any use case that drives conversion.

Operations

Resource availability

Manage facility resources and align their availability to events and staff.

Custom resource types

Setup turf fields, cages, studios and more to easily manage resources with events.

Staff availability

Add staff to manage availability to events offered for streamlined client scheduling.

Time tracking

Track staff clock-in and clock-out times.

Payroll reporting

Save endless time managing payroll with detailed payroll reporting.

Client waivers

Setup custom waivers to clients to sign electronically with any event.

Staff mobile app

Improve staff communication with access to their own mobile app.

Marketing

Contact filters

Quickly identify key client segments with dynamic contact filters.

Custom contact groups

Easily manage different client groups with contact segmentation grouping.

Event based marketing emails

Send clients automated marketing emails reminding them about upcoming events.

Send custom event email messages

Quickly inform attendees of open enrollment or let them know a pending weather related decision.

Contact heat map

Gain insights to run targeted marketing campaigns with a client location heat map.

Event landing pages

Easily promote and sell event registrations online with dedicated event landing pages.

Contact import

Push introductory offerings to new leads with self-service contact imports

Contact cards

Get quick insight on any contact with detailed views of a client.

White-label mobile app

Standalone custom white labeled iOS and Android apps

Dedicated database

Move data with ease and extend software capabilities with a dedicated database.

Reports

Revenue report

Track every source of income with a detailed revenue report.

Membership analytics report

Track monthly recurring revenue and member churn with this industry exclusive report.

Inventory report

Report on product inventory levels to take action when time to push a sale or stock up.

Contacts report

Understand contacts and take quick action on anyone from one place.

Unpaid balances

Clean up overdue balances by easily identifying who still owes the business money.

Upper Hand AI Reports

Revenue analytics report

In-depth analysis of event revenue, cost of goods sold (COGS) and other key revenue metrics.

Event analytics report

Comprehensive data analysis of event specific information including rosters, attendance, check-in status and more.

Event activity analytics report

Access data around critical activities that occur at the event level, including cancellations, no-shows, reschedules, and more.

Staff and payroll analytics report

Analysis of payroll data by month, staff member utilization and more to empower cost awareness for better decision making.

Client and member analytics report

Client-specific data from events and activities with analysis on retention, at-risk and new client opportunities.

Support

Upper Hand University

Access to onboard and train on our learning management platformed, Upper Hand University.

Knowledge base

Access to current and future knowledge base updates for staff and all clients.

Email support for staff and clients

Allow staff members and clients get help when needed via our email support channel.

Chat support for staff and clients

Get faster help with our online chat support agents.

Phone support for staff and clients

Pick up the phone and talk to a real person.

Custom 1-800 support line

Treat clients like legends with a dedicated toll free number for your business

$50 per month

$50 per month

Access to Education meetings