Helping thousands grow better

Upper Hand strives to build innovative software solutions that make the management of sports effortless and contribute to a healthier, more active world.

The sports technology platform coaches trust
sports scheduling and registration

Built by coaches, for coaches.

While coaching baseball in 2012, Kevin MacCauley saw the need for an online platform that connected athletes with private coaches, making it easier to do business with a great online booking experience. So, Kevin rented out a janitor’s closet at a baseball facility and got to work. Less than a year later, bookacoach was launched as “the destination for sports lessons”, helping thousands of coaches better manage their sports training and spend more time doing what they love – developing the skills of athletes. The team began regularly pushing new and innovative back-office features, and in 2015 rebranded as Upper Hand – the first sports training management platform.

Since then, Upper Hand has continued to challenge the status quo by expanding its software solutions to also serve the complex needs of studios, gyms, and sports facilities. And while Upper Hand remains laser-focused on delivering new solutions that simplify how business is done in the sports industry, we’ve never forgotten where we started. What remains constant is the same passion and innovative mentality we were founded upon.

Our Journey

Just as our industry has continued to grow and evolve, so has our company. Here are just a few of the milestones we’re most proud of as a team.

2012

Founded as bookacoach, an online marketplace connecting athletes with local sports coaches, and moved into first office space inside a janitor’s closet at a baseball facility.

2014

Pivoted from B2C marketplace to B2B software to focus on meeting the growing needs of sports coaches.

2015

Rebranded as Upper Hand, the first sports training management platform.

2018

Expanded product suite to include facility management through the addition of new resource management tools.

2019

Relocated our Indianapolis, IN headquarters to accommodate our growing team.

2021

Launched Helping Hands, a company outreach initiative that focuses on finding opportunities to donate time and resources to the local Indianapolis community.

2023

Launched Upper Hand AI, the industry’s first data analytics platform for sports businesses to transform their data into actionable insight.

2024

Further expanded product suite to include sports team management, launching new features designed for sports coaches to manage their team rosters and schedules.

Curling software
sports scheduling and registration
volleyball registration software

Our Customers

Upper Hand serves the sports training industry, helping facilities, academies, and trainers grow their businesses. Our platform empowers staff and admins to manage daily operations efficiently with user-friendly features and tools.

Businesses using Upper Hand provide an intuitive software experience that boosts customer satisfaction and drives repeat business. Accessible, accurate data enables better decision-making for staff and admins.

Our passion for the sports industry translates into a deep appreciation for our customers, inspiring us to build world-class products and constantly innovate to give them a competitive edge.

In the Industry

Award-winning tech. Unmatched results.

Upper Hand serves the sports training industry, helping facilities, clubs, and teams run and grow their businesses. Our platform empowers staff and admins to manage day to day operations more efficiently with powerful yet user-friendly features and tools.

Capterra Shortlist

Capterra Shortlist for Membership Management, Gym Management, Club Management, Personal Trainer software categories

Top Rated Software

Top Rated Club Management Software by SoftwareWorld

SoftwareAdvice Frontrunner

Software Advice Frontrunner for Personal Trainer, Gym Management, Dance Studio, Yoga Studio categories.

Source Forge Top Performer

SourceForge Top Software Performer for 5 consecutive quarters

Rising Star

2024 Featured Customers Rising Star for Fitness Software

Best Tech Space

2019 Spaces Competition Winner

Meet Our Team

Sebastian Buckeridge

Marketing Content Specialist

Shawn Burcham

Customer Education Manager

Leslie Byers

Sr. Sales Solutions Architect

Valeria Castillo

Marketing Content Specialist

Trishita Dhara

Machine Learning Engineer

Alexus Jimson-Miller

Product Designer

Courtney Kerr

Marketing Manager

Aydan Koyles

Lead Data Engineer

Kevin MacCauley

CEO, Head of Data

Kasey McKenney

EVP, Sales & Operations

Marisa Minard

AI Data Engineer

Matt Murphy

Sales Solutions Architect

Harshwardhan Patil

Machine Learning Engineer

Maddie Radcliff

Sr. Sales Solutions Architect

Danielle Schlemmer

Sr. Franchise Manager

Rajesh Sharma

Data Science Specialist

Danielle Souza

EVP, Product & Support

Danielle Stealy McDowell

Business & Data Analyst

Join Our Team

Check below for our current openings. Don’t see anything that fits your interests? We’re always looking for talented people. Tell us about yourself.