Business owners, trainers and athletes alike all understand the importance of time management. Upper Hand has helped Radja regain control of his time to devote to his mission — developing the skating skills of his athletes.
“Upper Hand has allowed me to spend more time creatively thinking. By being able to spend more time on my program design, I have really tightened up what I do on the ice. This allows me to provide a better, more thought-out skate or camp rather than just throwing some drills together.”
In years past, Radja devoted all of his free time to tedious administrative tasks, including tracking down waivers for all of his athletes and making changes as people sign up or cancel for clinics or camps. With Upper Hand, these aspects are seamlessly integrated into the registration process.
“Tracking down waivers was by far the worst part. To be able to plug that in right upfront when they go through the process of registering with Upper Hand has been a huge time saver.”
The extra 5 to 10 hours Radja saves each week translates to upwards of 250-500 hours every year. With that time, Radja has been able to grow his business in more ways than one. Not only is he able to expand his current offerings, but he is also able to explore other revenue driving opportunities.
“Since implementing Upper Hand, I have added a couple extra sessions to existing programs and I have also added two brand new programs, one of which is going to be a significant part of my business. It really comes down to how simple it is to get programs into the system and push them live for people to purchase. And, once everything is in the system, the management of everything is the real time saver.”