Why Your Sports Facility is Struggling with Customer Retention (and How to Fix It)

Customer Data Analytics

One of the most common challenges that come up in conversations with customers is customer retention. So, how can you identify and understand the issues your sports facility faces? And more importantly, how can you implement a solution that keeps your business moving up and to the right? Here are a few common issues that we’ve seen related to customer retention, and how you can fix it.