How to Fix Customer Retention in Your Sports Facility (3 Tips)

retention

Are you noticing fewer returning customers at your sports facility? Many businesses focus on attracting new members but overlook the key to long-term success—keeping the ones they already have. Here’s the reality: Acquiring a new customer costs five to 25 times more than retaining an existing one. Yet, customers continue to leave for reasons that…

Best Sports Facilities Tools: 2025 Review

sports facilities tools

Struggling to find the best sports facilities tools for your business? You’re not alone. Managing a sports facility in 2025 comes with unique challenges. Whether you’re running a gym, training center, or multi-sport complex, the right technology can make or break your operations. From scheduling software to athlete performance tracking, modern sports facilities rely on…

How to Scale Your Sports Programs without Losing Quality

Sports Programs

Expanding your seasonal sports programs can bring in more participants and revenue, but it also comes with challenges. When growing your programs, it’s important to maintain the same high standards that made them successful in the first place. Here are four key strategies to help you scale efficiently without sacrificing quality. 1. Standardize Training and…

5 Criteria Parents Consider When Choosing a Sports Camp

sports camp

Choosing the right sports camp for their child is a major decision for parents. They aren’t just looking for a place to keep their kids active—they want a program that builds skills, builds confidence, and provides a safe, engaging environment. With so many options available, how do they decide which camp is the best fit?…

7 Data-Driven Strategies to Grow Your Childcare Business

Childcare business

Running a childcare business isn’t just about providing a nurturing environment for children; it also requires strategic decision-making to attract families, streamline operations, and build trust. Leveraging data can help you make smarter choices and achieve long-term growth. Some business owners worry that using data might feel overwhelming or impersonal. However, the key is to…

Upper Hand Announces Pursuit of Legal Action Against Swift Scheduling

swift scheduling

At Upper Hand, we are committed to maintaining the highest standards of integrity, transparency, and professionalism in our industry. It is with firm resolve that we announce our decision to pursue legal action against Swift Scheduling for copyright infringement and deceptive business practices. Why We Are Taking Legal Action Following a thorough investigation, we have…

How AI is Helping Pet Trainers Create Personalize Training Plans

pet trainers

Artificial intelligence (AI) is providing pet trainers with innovative tools to develop customized training plans tailored to each pet’s unique behavior and needs. Through the use of machine learning, data analysis, and behavioral insights, AI allows trainers to better understand individual pets and refine their training methods for more effective outcomes. From addressing common behavioral…

7 Proven Ways to Get More Clients for your Sports Facility

Childcare business

Attracting new clients to your sports facility can help increase revenue, build your community, and solidify your facility’s reputation as a go-to destination for fitness and recreation. Whether you’re running a gym, swimming pool, or multipurpose sports center, implementing effective strategies can make a big difference in growing your client base. In this article, we’ll…

How to Identify Untapped Revenue Opportunities in Sports Facilities

Revenue Opportunities

Sports businesses face unique challenges when it comes to identifying untapped revenue opportunities that drive revenue growth. Membership fees, training packages, facility rentals, and merchandise sales form the backbone of the industry, but relying solely on traditional revenue streams often leaves money on the table. Identifying untapped opportunities can unlock new growth pathways while maximizing…

The 10 Best Scheduling Apps for Sports & Fitness Facilities

Best Scheduling Apps

Looking for the best scheduling apps to streamline operations at your sports or fitness facility? Effective scheduling software can help you manage appointments, prevent double bookings, and enhance team coordination. With numerous options available, selecting the right tool can be challenging. Let’s look at the top 10 scheduling apps for sports and fitness facilities. We…