Upper Hand is the power hitter of baseball management software, helping baseball and softball organizations of all sizes run and grow their business.
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Upper Hand has helped Ruggiero Hitting seamlessly shift their business model to prioritize semi-private and small-group lessons.
Make it easy for clients to schedule training sessions within your availability.
Collect payments via credit card, check, cash, and more.
Create memberships that can include lesson credits, program discounts, and retail perks.
Manage your booked and available spaces in real-time.
Let staff manage their availability and automate payroll calculations.
Send emails to your client database to market new programs.
Upper Hand’s intuitive scheduling platform makes it easy for you and your clients to book sessions from anywhere. Easier booking for them means higher conversion rates for you.
Empower your staff and manage your cages, fields, and spaces. With Upper Hand’s resource management tools, you’re able to see your available spaces in real-time – increasing your profitability without adding a single square foot.
Let your coaches set their availability, and allow clients to book with the instructor of their choice. With Upper Hand, each staff member has their own login access to manage their schedules and availability, allowing you to spend more time in other areas of your business.
Anthony Ruggiero set out to figure out why his athletes showed improvements in practice, but looked like entirely different kids when competing in games. The solution: group training. Read how the shift towards group training increased revenue for Ruggiero Hitting, who is now able to make up to 1.8x the amount of revenue per session compared to his individual hitting lessons.
D-BAT Newark is a state-of-the-art baseball and softball training facility that specializes in various aspects of learning the game. Owner Tom Emig relies on Upper Hand to manage his facility and resources, track finances and membership performance, and provide all-star experiences for the athletes of the Newark, Delaware area.
Silver Sluggers, an Upper Hand customer since 2016, is a premier baseball training facility based in Madison, WI. They have 13 travel teams and 50 fall league teams, and provide 60 hours of private instruction per week. With a mission to develop both the technical and life skills of his athletes, Woodall was committed to providing a premium brand of instruction. Finding a software partner to support that mission became even more critical to delivering that brand promise. In 2016, Woodall turned back to Upper Hand, and has since been able to support athlete retention of 90%.