Where innovation meets opportunity.

Join us at the Upper Hand Headquarters on October 7-8, 2025 and immerse yourself in two full days of networking, learning, and strategic insights designed to elevate your sports training business to new heights.

Join us at ShowUP 2025

ShowUP 2025 is Upper Hand’s exclusive two-day customers-only conference dedicated to the latest trends and updates in sports training and sports business management. With inspiring keynotes, hands-on workshops, an Upper Hand product showcase, and more, it’s a can’t-miss event for any Upper Hand customer looking to give their business a competitive edge. ShowUP 2025 is not just another conference—it’s a game-changing experience designed to empower you with the knowledge and connections to take your sports business to the next level.

Mark your calendars for an engaging week in Indianapolis

Monday, October 6
  • 6:00 pm – 8:00 pm | Registration Open
    Kick off the event with a casual networking session at the Upper Hand office, with drinks, hors d’oeuvres, and the chance to connect with other attendees, Upper Hand team members, and industry experts
Tuesday, October 7
  • 8:00am | Registration Open
    Check in and enjoy a light breakfast before the day’s sessions begin
      
  • 9:00am | Welcome & Opening Keynote by Lee Becton, Former Running Back and Team Captain at the University of Notre Dame
    We’ll kick off ShowUP with an opening keynote that explores the future trends in sports business and the role of technology in driving business success. Then, Lee Becton will share a motivational talk on the impact of operating a successful sports business that keeps kids in sports.   
     
  • 10:15am | Best Practices Breakout Session: Scaling your Sports Business (Part 1 of 2)
    Join us for a peer-to-peer interactive session that will open the floodgates of feedback and best practices to scale your sports business. In Part 1 of 2, we will cover the following topics:
    • Real world tactics that work to scale your business
    • Optimizing facilities and the places you train
    • Staff management and development
    • Client retention strategies  
       
  • 1:30pm | Best Practices Breakout Session: Scaling your Sports Business (Part 2 of 2)
    Join us for the second part of our peer-to-peer interactive session that will open the floodgates of feedback on best practices to scale your sports business. In Part 2, the following topics will be covered:
    • Building a brand that stands out with marketing tactics that work
    • Taking off with AI and data best practices – Discover how to use analytics and data-driven decisions to boost revenue and improve client retention   
        
  • 4:00pm | Day 1 Wrap-Up and Q&A with Upper Hand Executives
    Chat with the Upper Hand executive team – share product feedback, ask questions, and network with industry peers.
     
  • 6:00pm | Drinks & Networking 
Wednesday, October 8
  • 8:00am | Breakfast & Networking
    Kickstart Day 3 with breakfast and networking with your peers and Upper Hand team.

  • 9:00am | Upper Hand Product Showcase & Live Demonstration
    Start the day with an interactive session showing what’s been built in 2024 and what’s coming in 2025 with a live demonstration of new features led by EVP of Product, Danielle Souza. 

  • 10:15am | Upper Hand University
    “Student of the game” is a phrase used regularly at Upper Hand in separating the elite from the average. Become a student again with an interactive session led by our Upper Hand Education team leader Shawn Burcham. During this session Shawn will cover:
    • What educational resources are available to you
    • Getting setup on Upper Hand University
    • Live “Ideation” workshop to improve UHU content and engagement 
       
  • 11:00am | Customer Experience Roundtable
    Hop in an interactive, rapid fire roundtable that will give you an opportunity to share ideas and feedback on Upper Hand features among your peers. In this session, you will have the option to join any of the below roundtables:
    • Registration & Scheduling
    • Event Management
    • Staff & Payroll
    • Retail & Inventory
    • Marketing Automation
    • and more… 
        
  • 1:30pm | The Role of AI and Data in Sports Business
    Hear from a panel of experts discussing the impact of AI and data analytics on sports management and how businesses can leverage these technologies for growth. Panelists will include representatives from Upper Hand’s Data Solutions team and industry analysts.  
     
  • 2:45pm | Closing Remarks & Departing Message
    Kevin MacCauley, CEO of Upper Hand, will close the conference with insights on how Upper Hand plans to continue innovating in the sports training industry & the roadmap ahead.
     
  • 5:00pm | Farewell Reception & Party (for those staying)
    Before you leave, stick around for a final opportunity to network and relax after an intensive two days of learning and sharing. And, participate in a competitive game of “Baseball Beer Pong” at the Upper Hand HQ for annual bragging rights.

Hear from this impressive panel of speakers

Hotel & Travel Information

For our out-of-town guests, there are a number of hotels downtown that are within walking distance of our office. Here are a couple of options that are around the corner:

 

For those arriving by plane, Indianapolis International Airport (IND) is an easy airport to navigate and is just a short ride from downtown.

Breakout sessions built for you

Business Operation Optimization

Marketing & Client Engagement

Advanced Software Utilization

Have some questions? We have answers.

Is ShowUP 2025 free to attend?

Yes! ShowUP 2025 a free event for all Upper Hand customers! As believers in constant learning + growing, we believe every customer should be able to come share their perspective and learn from others.

Who should attend ShowUP 2025?

ShowUP 2025 has been designed exclusively for Upper Hand customers as an opportunity to grow in confidence as both a business owner and an Upper Hand software user. This year's agenda has been carefully curated to provide you with opportunities to share ideas and learn from other industry peers.

While the tracks in this year's agenda are tailored towards business owners and managers, we welcome any feedback for additional sessions that we could offer to other staff or coaching roles at your business.

What are the best travel and hotel accommodations?

For our out-of-town guests, there are a number of hotels downtown that are within walking distance of our office. Here are a couple of options that are around the corner from our headquarters:

For those arriving by plane, Indianapolis International Airport (IND) is an easy airport to navigate and is just a short ride from downtown.

Will you ShowUP to Indianapolis?