Upper Hand vs. Mindbody
Sports scheduling software is a critical tool for growing sports facilities and training academies. But, how do you decide which software is best for your business? Below, you can compare Upper Hand with Mindbody.
How much functionality is too much?
Mindbody is feature-rich, and extremely powerful in the right hands. There’s a lot you can do with Mindbody, but figuring out how to use the platform becomes a project of its own.
There are four main facets to Mindbody’s platform:
- Scheduling – manage your appointments, classes, and events with ease.
- Client Management – a central hub for all your client information and interactions.
- Marketing – tools to help grow your business and attract new clients.
- Reporting – insights into your business performance and trends.
This mirrors what you can do with Upper Hand – managing schedules, keeping track of client interactions, marketing your business, and analyzing performance with insightful reports.
With Mindbody, you can get really deep into how you manage your business and clients. But honestly, most of this is overkill, and the added complexity compared to Upper Hand only makes it harder to use.
Most businesses are better served with a simple tool that’s designed to be smooth, intuitive, and easy to use for your team and clients alike.
The Paradox of Choice
With so much you can do with Mindbody, most users find themselves overwhelmed when they get started.
You can set up your schedules, client management, or marketing campaigns in so many different ways, it adds stress and complexity just figuring out the correct way to use it.
This is the paradox of choice. The more options you have, the harder it is to make a decision, and the less satisfied you are with any decision you make.
You’re better off with a tool that’s customizable enough to fit your brand, but doesn’t require hours to figure out how to set up.
Complexity & Usability
❌ While you may be getting valuable insights into your business, your users are still trying to figure out how to navigate it.
✅ Upper Hand is easier for your team, and easier for your clients to get the information they need.
Streamline your business operations, making it super easy to manage schedules, client interactions, and marketing efforts.
User experience
✅ It takes minutes to set up Upper Hand and get started – there’s no learning curve whatsoever.
❌ With Mindbody, you need hours just to figure out how to get started.
Upper Hand is built to be straightforward. It works out of the box – just a couple of minutes and you can set up your scheduling, client management, marketing tools, and access insightful reports.
Customer & client support
✅ Upper Hand prioritizes customer support for both you and your clients.
❌ Mindbody’s customer support can be less accessible and responsive, leaving users without timely help.
Upper Hand understands the importance of reliable support – ensuring that any challenges are swiftly addressed.
How does Upper Hand compare to Mindbody?
Mindbody offers similar functionality, but it’s not as straightforward as Upper Hand.
For a start, you need to subscribe to one of their higher plans to access advanced features. And a quick scan of their user reviews suggests that the complexity of Mindbody just creates more work for your team to maintain and organize.
Here's what our ideal customer looks like
Upper Hand is ideal for sports facilities of any size looking for a clean, intuitive tool for managing their business. It’s easy enough to use for any non-technical person to handle it quickly and it’s affordable enough that anyone can fit it into their monthly budget.
- You’re looking for a clean, intuitive tool to manage your sports facility.
- You're looking for an easier way to manage your private and group lessons, camps, clinics, and rentals.
- You are looking to create an easier client booking experience that keeps you away from the front desk and fielding phone calls.
- You’re looking for a tool that’s easy to learn, regardless of how tech-savvy you are.
- You want to spend more time coaching athletes and less time on tedious admin tasks like scheduling.
How to Switch to Upper Hand from Mindbody
1. Create an Upper Hand account
Talk to a member of our team to get set up with an Upper Hand account.
2. Build out your events and programs
Build out your registration and schedule for your upcoming programs, teams, memberships, or other programs.
3. Communicate the change to your clients
Import your existing contacts or send an invite link for your clients to communicate the change and set up their Upper Hand profile.
Thinking about switching to Upper Hand? Here are some common questions.
Where do I learn more about Upper Hand?
If you’re interested in learning more about Upper Hand’s sports facility management software, there are several options available to you. Here, you’ll find information about the features and benefits of our software for sports facilities. Check out our 90 second walk-through to get a look under the hood. If you’d like to see our software in action, you can request a demo and a member of our team will be in touch.
How does pricing work?
Upper Hand is a great Mindbody alternative because of the transparent pricing and feature. With Upper Hand comes full access to all features – from scheduling & registration, to memberships, to resource management, a mobile app, and more. You can explore Upper Hand’s sports facility features here.
When should you use Mindbody?
If you are looking for a powerful sports facility management tool and have the resources to invest in it, Mindbody might be the right choice for you. Mindbody has a comprehensive suite of features, including marketing, automated communications, and detailed analytics. It’s an established player in the fitness industry and has a large user base, making it a good choice for larger businesses with complex needs. On the other hand, if your business model is centered around lessons, camps, clinics, rentals, or similar services, Upper Hand might be a better alternative to Mindbody. Upper Hand offers a streamlined and intuitive solution that is easy to use, with more affordable and transparent pricing.
What kind of support does Upper Hand provide?
Upper Hand provides support not only to you and your team of staff, but to your clients as well. Check out our library of help articles, videos, and guided walkthroughs. Email and chat support is also available to answer specific concerns. Additionally, you will gain access to our Education Team, who can help you apply the software features to your business. At Upper Hand, we want to see you succeed, and we are committed to helping you achieve your goals.
700+ of the top sports facilities and training academies use Upper Hand.
