Upper Hand Biz Pod Ep.01 | Jeff Halsema, LK Soccer

Hear from Jeff Halsema, Vice President of Programming at LK Soccer, a franchisee of Lil’ Kickers & Skills Institute. In this conversation, Jeff sits down with Kevin MacCauley, CEO of Upper Hand, to discuss the LK Soccer business, and how they are implementing AI into their business operations to improve their data collection and analysis processes.

Innovation Issue: Upper Hand Product Update Summer 2024

And just like that, another summer has flown by in the blink of an eye! As athletes head back to school and summer programs wind down, we’re excited to bring you the latest updates to your Upper Hand software. Our team has been hard at work to enhance your experience and help you get the most out of your software. Here’s a look at what’s new.

How to Elevate your Sports Business’s Customer Service

successful sports facility

When you think about what makes a sports business successful, you often focus on the tangible aspects. But there’s another, often overlooked, factor that plays a crucial role in determining whether your business achieves long term success. The answer? Customer service.

Top 10 Sports Facility Management Resources from Upper Hand

Athlete Evaluation System

Whether you’re just starting out or you’re looking for ways to take your sports facility to the next level, there are resources and tools available to help you achieve your goals and succeed in the competitive youth sports industry. We’ve compiled a list of ten of our most popular sports facility management resources that can help you gain a competitive edge.

How to Budget for Your Sports Business

Soccer Club Software

Why detailed budgets are important for sports businesses, how to create budgets, and a free sports budget template. Have you ever wanted a simple excel template to budget for your sports business? A budget projection that provides the basics like revenue and expense estimates so you can arrive at projected profitability? Our free budget template was put together with the help of a national facility franchise and contains additional input from our customer’s feedback.

6 Questions to Ask When Choosing a Sports Software Provider

sports facility management

Finding the right sports management software provider can feel overwhelming. With a growing number of platforms on the market, and a seemingly endless array of features to consider, you can quickly find yourself overwhelmed by all of the choices. The irony is that you don’t always need the most complex, feature-heavy software to run your business efficiently. In fact, choosing the right sports software provider is all about asking the right questions. Here’s a list of 6 essential questions to ask that will lead you to the software solution that is best for you and your business.

What is Sports Management Software (and why you need it)

basketball coaching

Learn about sports management software, what to look for in a solution, and why you need it for your sports training business! Sports management software is a type of software that provides sports coaches and business owners with the tools they need to…

Safety First: 3 Steps to Ensure Athlete Safety at your Sports Facility

indoor sports facility

Prioritizing athlete safety not only protects their well-being, but it also builds trust and enhances their overall experience at your sports facility. Athlete safety is an ongoing commitment that requires thorough planning, clear communication, and regular review. Regardless of where your business is today, here are 3 steps to ensure athlete safety at your sports facility.

How to Keep your Sports Training Business Thriving Year-Round

data overload

Running a sports training business comes with its seasonal highs and lows. Perhaps as kids return to school, you notice the demand for programs dips. Or, maybe you notice fluctuations in clientele or revenue that align with holidays, weather, or the local school calendar. While every sport and training experience is different, you may naturally…

16 Creative Name Ideas for your Sports Training Membership Tiers

successful sports facility

Creating a compelling membership program is not just about the benefits you offer. It’s also about how you present those offerings. The names you choose for your members or membership tiers can significantly impact how appealing they are to potential clients. And, it can help you convey the value of the offerings, encouraging people to commit to your memberships.