3 Ways to Enhance your Client Experience

Client experience has overtaken price and product as the key brand differentiating factor. In today’s digital world, oftentimes the client’s first experience with your business doesn’t start with when they walk in the door but how they interact with your business online.

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Same time, same place: Introducing Repeat Booking

Learn more about Repeat Booking with Upper Hand, and why we built this feature to save you time and improve your client experience. We understand that you would rather invest your time in training your athletes, not adding them to your training schedule. With just a few clicks, you can now efficiently book your clients out for weeks at a time, saving you time, and reducing the probability of scheduling conflicts.

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MacRoc Athletic Development Center and SAGA Sports Partner to Host Kicks & Flips Camp

See how two nearby sports training facilities are working together to host a crossover gymnastics/ soccer camp for young athletes. The main goal of Kicks & Flips boils down to exposure: from exposing athletes to the different sports to exposing the community to each small business. “It was just an idea in my head about how I can connect the two worlds and also promote two small businesses in Green Bay…”

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Dominate the (Registration) Field with Upper Hand

In our latest edition of The Huddle, we outline some best practices when building out an event registration with Upper Hand. Event registration fields are built directly into the event creation process, ensuring you can collect and customize information for each of your programs. For more information…

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Meet Austin Anderson, Data Science Specialist at Upper Hand

Inside Upper Hand: Meet Austin Anderson

Get to know Austin Anderson, Data Science Intern at Upper Hand. In his first month at Upper Hand, Austin has been responsible for transforming our clients’ data into actionable insights to improve their business.

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Your Business, Your Way with Upper Hand

There’s no one-size-fits-all way to run your business. At Upper Hand, we give you the tools you need to run your business your way. Our customers can fully customize their memberships. And we mean from retail discounts, specific credit limits, event discounts and more. Mix and match or just include a few – it’s your choice.

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3 Reasons Sports Facilities Choose Upper Hand (as told by The Office)

There’s more than one option for just about everything. Here are 3 reasons why Upper Hand is the management software for you. We understand it can be stressful to manage scheduling and potential conflicts. With Upper Hand’s resource management capabilities, you are able to allocate resources towards rentals, lessons or any type of internal programming, prevent double booking instances and maximize your sports facility’s capabilities by being able to see what resources are available, and create programs or rental options during that time.

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