Customers

Overcoming Top Challenges of the Boutique Fitness Studio Model

Owning a boutique fitness studio is extremely rewarding, but it doesn’t come without its challenges. It’s important to identify the unique characteristics of the boutique fitness studio model as well as how to handle the obstacles that fitness studios face.

Steal this Idea: Churned Client Re-Engagement Campaign

Volleyball App for coaches

Learn how you can build a client re-engagement marketing campaign for the recently churned clients at your business. One way to re-engage churned customers is to re-introduce them to your offerings. This is especially impactful if…

5 Tips to Increase Youth Sports Camp Registration

Get five tips for how you can increase enrollment and registration for your next youth sports camps or clinics. An athlete’s first experience with your event is often when registering. So, it’s critical that you create a positive first impression. Make it easy for your campers, or their parents, to register for your camps…

Same time, same place: Introducing Repeat Booking

Learn more about Repeat Booking with Upper Hand, and why we built this feature to save you time and improve your client experience. We understand that you would rather invest your time in training your athletes, not adding them to your training schedule. With just a few clicks, you can now efficiently book your clients out for weeks at a time, saving you time, and reducing the probability of scheduling conflicts.

MacRoc Athletic Development Center and SAGA Sports Partner to Host Kicks & Flips Camp

See how two nearby sports training facilities are working together to host a crossover gymnastics/ soccer camp for young athletes. The main goal of Kicks & Flips boils down to exposure: from exposing athletes to the different sports to exposing the community to each small business. “It was just an idea in my head about how I can connect the two worlds and also promote two small businesses in Green Bay…”

Make your Mark: Elevate your Client Experience with Marketing Emails

In our latest edition of The Huddle, we walk through how and why to send marketing emails within Upper Hand. One way to engage your current and longtime clients is to share upcoming events directly with them. Rather than browsing through your events page within Upper Hand,

Dominate the (Registration) Field with Upper Hand

In our latest edition of The Huddle, we outline some best practices when building out an event registration with Upper Hand. Event registration fields are built directly into the event creation process, ensuring you can collect and customize information for each of your programs. For more information…

How to Boost Your Sports Facility Revenue (Without Adding New Clients)

Learn how you can grow your sports academy revenue by nurturing your current clients, adding memberships, improving your marketing and more. For example, during a team or group training session, observe any athletes that may benefit from a little extra coaching or could improve their technique. Perhaps private lessons or 1 on 1 training will greatly benefit them. Not only will this help improve the skills of your athletes, but it will also create additional revenue opportunities for your business.

40 Questions Data Can Answer for your Sports Business

With so much data available to you, how do you know where to start? Learn 40 questions that your sports business data can answer. Revenue data is the foundation to everything else. You have to know where your customers spend money. Once you know that this data is accurate, you can start looking at all kinds of valuable KPIs and use data to look at metrics such as lifetime value, customer lifecycle, your product mix, and so much more.