Make your Mark: Elevate your Client Experience with Marketing Emails
In our latest edition of The Huddle, we walk through how and why to send marketing emails within Upper Hand. One way to engage your current and longtime clients is to share upcoming events directly with them. Rather than browsing through your events page within Upper Hand,
Dominate the (Registration) Field with Upper Hand
In our latest edition of The Huddle, we outline some best practices when building out an event registration with Upper Hand. Event registration fields are built directly into the event creation process, ensuring you can collect and customize information for each of your programs. For more information…
How to Boost Your Sports Facility Revenue (Without Adding New Clients)
Learn how you can grow your sports academy revenue by nurturing your current clients, adding memberships, improving your marketing and more. For example, during a team or group training session, observe any athletes that may benefit from a little extra coaching or could improve their technique. Perhaps private lessons or 1 on 1 training will greatly benefit them. Not only will this help improve the skills of your athletes, but it will also create additional revenue opportunities for your business.
40 Questions Data Can Answer for your Sports Business
With so much data available to you, how do you know where to start? Learn 40 questions that your sports business data can answer. Revenue data is the foundation to everything else. You have to know where your customers spend money. Once you know that this data is accurate, you can start looking at all kinds of valuable KPIs and use data to look at metrics such as lifetime value, customer lifecycle, your product mix, and so much more.
3 New Client Intro Offers for your Sports Business
Explore 3 innovative intro offers to attract new clients to your sports business, designed to boost engagement and kickstart long-term relationships.
3 Ways Upper Hand Helps Facilities Reinvest in Their Business
A strong sports management software does more than just save you time. Here are 3 ways sports facilities can reinvest in their business. In addition to improving the client experience at House of Hustle, reporting capabilities are also extremely important to Mark. As someone who juggles a number of different daily obligations, the ability to gain quick insights into the health of the business is critical.
Your Business, Your Way with Upper Hand
There’s no one-size-fits-all way to run your business. At Upper Hand, we give you the tools you need to run your business your way. Our customers can fully customize their memberships. And we mean from retail discounts, specific credit limits, event discounts and more. Mix and match or just include a few – it’s your choice.
3 Reasons Sports Facilities Choose Upper Hand (as told by The Office)
There’s more than one option for just about everything. Here are 3 reasons why Upper Hand is the management software for you. We understand it can be stressful to manage scheduling and potential conflicts. With Upper Hand’s resource management capabilities, you are able to allocate resources towards rentals, lessons or any type of internal programming, prevent double booking instances and maximize your sports facility’s capabilities by being able to see what resources are available, and create programs or rental options during that time.
4 Things Sports Teach Us About Business Ownership
Learn 4 lessons that sports teach us about business ownership, as discussed by Kevin MacCauley, Founder of Upper Hand. Just as a coach identifies potential cracks in the game plan and makes necessary adjustments to end up on top, a business leader must foresee bottlenecks, and try to fix them, before they happen.
Pro Tips: Navigating All-New Client Profile Pages
In our latest edition of The Huddle, we outline some commonly asked questions about our all-new client profile pages. To view “unpaid” sessions, select the “Schedule” tab from the client profile view. Using the drop-downs, you can view all upcoming and past sessions. Any session that is “unpaid” will have a red unpaid indicator next to the session.