Like most decisions today, there’s more than one option for just about everything. Oftentimes, it’s up to you to gather all relevant information in order to make the right decision.
We know you have a lot of options out there when choosing the business management software for your sports facility. We’re honored to be considered for that job! We want to make sure you have all of the relevant information in order to make the best decision. In an effort to help with your decision, we’ve compiled a list of the top three reasons customers trust us over our competitors.
3 Reasons Sports Facilities Choose Upper Hand
1. Manage resources with ease
“Upper Hand’s scheduling platform has really helped our business grow with their online scheduling app for lessons at our facility. The ease and ability to schedule multiple kids for different lessons was a game changer for us.” – Frank D.
Does your facility have numerous courts, fields, cages, etc.? We understand it can be stressful to manage scheduling and potential conflicts.
With Upper Hand’s resource management capabilities, you are able to allocate resources towards rentals, lessons or any type of internal programming, prevent double booking instances and maximize your sports facility’s capabilities by being able to see what resources are available, and create programs or rental options during that time.
Our goal is to make the management side easy, so you can get back to doing what you love.
P.S. We have a bunch of resources around sports facility management. Check them out here.
2. Customize memberships and access insights
“Memberships were something we’ve wanted to do, but we didn’t have the capability to do it. Upper Hand has just made it so easy for us.” – Mark M.
It’s not just about offering memberships for us… it’s about providing you with the ability to customize your memberships based on your preferred business model. From retail items to session discounts, credit amounts and more, we are giving you the means to create memberships based on your customer’s needs.
We’ll say it once and we’ll say it again… we will never tell you how to run your sports facility. We’ll simply give you the tools to run your business successfully. That’s why we have also launched a Membership Analytics dashboard for you to see deeper insights into not only how each membership is performing, but also a quick snapshot of your projected revenue months in advance. All of this in an effort to provide you with the data you need to make better business decisions.
Click here to learn more about our membership analytics capabilities!
3. Industry leading customer support
“Where Upper Hand has been most beneficial to DST is through their partnership with me and my team. Whenever something has been confusing from our perspective, their team has made every effort to fix, communicate, and better their software to tailor it to our specific needs.” – Josh G.
It’s like the scene from The Office when Dwight and Jim are on a sales call the customer explains he’d rather go with the “Big Guy ” competitor. Knowing customer service is a priority for this customer, Dwight calls the “Big Guy” competitor’s customer service line only to hear the “on hold” music for a good chunk of time. All it took was for Jim to call the Dunder Mifflin customer service line where someone answered after two rings for the customer in front of them to choose Dunder Mifflin.
The point we are trying to make is that the Upper Hand customer support team is quick, efficient and thorough when providing our customers and their clients with the help they need. They will always be available to help you through any and all questions.