2024 Wrapped UP: Upper Hand Year in Review
2024 has been a year where innovation took center stage. Across the youth sports training industry, we’ve seen remarkable transformations as businesses embraced new ways to engage and support athletes, streamline their operations, and drive results that matter both on and off the field.
As we reflect on a year filled with progress, we want to celebrate you—the coaches, owners, and leaders who put innovation in motion every single day. Thank you for challenging us to keep evolving, keep creating, and keep pushing the boundaries of what we can achieve together.
Upper Hand Biz Pod Ep. 04 | Laura Rogers, Top-Notch Training
Upper Hand Biz Pod Ep.04 | Coach Laura Rogers, Top-Notch Training How Coach Laura Turned Adversity into Opportunity to Build Top-Notch Training There is something so inspiring about working with people that want to get better. For some, that means improving their athletic skill or performance to make it to the next level. For others,…
Upper Hand Biz Pod Ep. 02 | Lil Puckett & George Mdluli, MOVA
Upper Hand Biz Pod Ep.02 | Lil Puckett & George Mdluli, MOVA The impact of sports extends far beyond just the game. For some, sports have afforded them the opportunity to get an education. For others, it keeps them on the right track in life. On the business side, it provides an opportunity to give…
You Asked, We Answered: Membership FAQs
In our latest edition of The Huddle, we outline the most frequently asked questions regarding memberships with Upper Hand. Why aren’t memberships automatically cancelled when they reach the commitment length? This not only gives Staff Admins the ability to lock in business for a certain amount of time, but it also gives the client the flexibility to continue their membership at a given rate. This is another way to keep steady revenue flowing into the business.
Why We Built This: Introducing Tiered Memberships
You told us that it would be helpful to manage your memberships in one place, especially when offering different membership levels or payment cadences. You also shared that it can be hard for clients to compare different membership benefits – whether because they’re overwhelmed by so many options or are struggling to see which benefits are the best fit for their needs.
Say hello to all-new Tiered Memberships!
Managing Client Feedback: Turning Criticism into Opportunity
Discover how to effectively manage client feedback through active listening, analysis, and communication to enhance client satisfaction.
5 Tips for a Smooth Summer Camp Registration Process
Summer camp season is underway, and whether you’re running a single-sport camp, a multi-sport event, or camps across multiple locations, ensuring a smooth summer camp registration process is crucial. Your registration process represents your brand; parents will remember their experience registering their child, and a positive one can set the tone for their overall impression…
Meet the 2024 UPLIFT Sports Business Competition Finalists
Meet the three 2024 UPLIFT Sports Business Competition finalists: Dermall Woods, Laura Rogers, and Lilith Puckett. Read more about each finalist, and vote for the most compelling story!
Goals Beyond Goals: Superb Futbol Club’s Journey to Empower Youth
The game of soccer ignites joy.
You see it in South America. The Caribbean. Africa. Soccer provides a sense of identity and community for countries around the world.
But, Dwight Findlay observed that there’s a different outlook on soccer in America. So, he set out to create a different space – one where kids could be inspired by soccer.
Building Animal House Fitness: How the End of One Dream Led to the Discovery of Another
Success – in any capacity – starts with a dream. In the words of Adam Wright, “it starts with a dream to be well, a dream to be strong, a dream to be fast, a dream to leave a legacy.” For Wright, that dream was to play professional football. And, he was on his way.