Steal These 3 Strategies To Improve Trainer Retention By 8x
There are a few key factors that contribute to trainer turnover, time and time again. And there are strategies that you can employ to greatly reduce the impact of those factors. The result? Higher trainer retention rates, which results in a reduced cost of staff replacement. In short, you’ll keep more trainers, and more money in your pocket as well.
6 Staff Management Tips for Your Sports Facility
Running a sports & fitness business can be challenging, and adding a facility with staff to manage only complicates the equation. Here are 6 tips and best practices on managing your staff to increase productivity and motivate your team.
Podcast Recap: Integrating Sports Facility Software Into Your Business
Founder and CEO Kevin MacCauley recently sat down with Jason Scott of Athletic Business to discuss the importance of software in sports and fitness businesses, and how tools like Upper Hand can help minimize the tedious administrative work, allowing businesses to focus on creating value for their clients. Kevin highlights how software can optimize your business operations, increase member satisfaction, and inform smarter business decisions, giving your business the upper hand.
Pros and Cons of Sports Business Membership Models
There are four primary business models used by sports businesses to structure their memberships. Each come with their own benefits and drawbacks, and offer members different ways to improve their game. From memberships that simply allow facility access to fully immersive memberships, there is no “right” model for all businesses. Use this list to decide which membership model is right for your business.
How a Colorado Basketball Academy Grew to 2,500 Athletes on Upper Hand
EYG Basketball is a basketball training academy and facility based outside of Denver, Colorado. This business trains powerful and promising young athletes and gives them the tools they need to achieve great success in the sport. Founded by Galen Harkness and Jordan Long, EYG has grown into a powerhouse academy, training 2,500 players from the youth to collegiate level. As a customer of Upper Hand since 2015, we’ve been fortunate to have a front-row seat to their success and growth over the years. We’re excited to share their story in our latest case study. Here are some of the highlights.
How to Maximize Profitability at Your Sports Facility
Historically, sports and fitness businesses have relied on maximizing capacity to generate the most revenue. This could mean filling up classes and time slots for lessons, or renting out resources. However, with capacity limitations still in plan due to COVID, many businesses no longer have the option of maximizing capacity in order to reach max profitability. So with this option off the table, how do sports facilities stay profitable? What can they do to cut costs and boost revenue? We’ll walk through three ways here.
How Customer Feedback Drives Product Innovation (And Why it Matters)
By actively engaging in conversations to solve problems, Upper Hand doesn’t just pump out new features at random. Instead, a very intentional approach of incorporating customer feedback has been proven to add value to our sports and fitness software for customers and their clients.
Industry Secrets: How to Open a Sports Training Facility
If you consider yourself an expert in a sports trade, then there is a lot of opportunity in launching your own training facility. In fact, the health club industry brings in a whopping $87.2 billion, and is expected to grow each year. While this presents an excellent business opportunity, there are numerous factors to consider as you embark on this new entrepreneurial journey. So here’s a handy guide to help you get started.
How Baseball Training Facilities Can Offer a Low-Touch Client Experience
As COVID continues to affect our world, now more than ever sports facilities are responsible for ensuring player and staff safety. As part of initiatives to maintain social distancing and mitigate risk of COVID transmission, these facilities are encouraged to offer low-risk and low-touch workflows for their athletes. This means minimizing time spent at the front desk completing tasks that can be optimized for quick and efficient digital capabilities.
Tips to Keep Gyms and Facilities Secure (and Members Safe)
Because of reinforced regulations and an increase in data breaches, we have seen sports and fitness clubs, studios, and facilities begin addressing their own privacy policies and those related to personal data collection, and start adopting powerful practices to ensure member and client safety and security.