Managing Client Feedback: Turning Criticism into Opportunity
Discover how to effectively manage client feedback through active listening, analysis, and communication to enhance client satisfaction.
Innovation Issue: Upper Hand Product Update May 2024
With our headquarters in Indianapolis, May is always an exciting month for our city. Last month was also busy and exciting for Upper Hand. We welcomed new faces to our team, and have continued to make updates to our product to improve you and your clients’ experiences. Here’s an inside look at what’s new to our sports scheduling app, and a sneak peak at what’s coming soon!
How to Create a Training Facility Business Plan in 2024
Discover the essential steps to create a comprehensive business plan for your training facility. This guide covers everything from setting clear goals and identifying your target market to developing marketing strategies and managing finances. Learn how to map out your vision and strategies to launch and grow a successful training facility in 2024. Read on to get your solid blueprint for success!
11 Best Practices for Running a Successful Pro Shop
Deciding to manage a pro shop at your sports facility isn’t just about selling products; it’s an opportunity to deepen your brand’s impact and enhance your client experience. Not to mention, the added revenue can help to give your business a boost. Whether you’re looking to sell branded merchandise, sport-specific equipment, or even recovery fuel or snacks, a pro shop can provide significant value and turn into a profitable revenue stream.
Best Court Booking App Features to Look For in 2024
Choosing the right court booking app in 2024 can revolutionize your sports management efforts. This guide delves into the must-have features of such apps, ensuring you select the best tool to enhance your sports facility’s operations. Discover how customizable booking rules, integrated communication tools, and other essential functionalities can elevate your service and streamline your management tasks. Dive into our comprehensive breakdown to find the perfect app that fits your unique needs.
Innovation Issue: April 2024 Product Update
April showers not only brought May flowers to kick off a new month…they also brought a number of new updates to the Upper Hand app. Here’s an inside look at what’s new, and a sneak peak at what’s coming soon!
Here’s What you Missed at US Indoor: Upper Hand AI Roundtable
Last week, Upper Hand AI had the pleasure of attending the 2024 US Indoor Conference. Upper Hand’s CEO, Kevin MacCauley, hosted a roundtable to speak on AI in sports businesses and the ways staff can use ChatGPT for daily tasks. How sports businesses can use ChatGPT Here are a few examples of how ChatGPT can…
How to Choose the Best Court Booking App
Choosing the best court booking app can dramatically simplify managing schedules and payments for sports facilities. These tools serve as invaluable assistants to sports coaches, facility owners, trainers, and business managers, streamlining the reservation and management process with ease. A well-chosen app enhances both administrative efficiency and user experience, enabling quick checks on availability, effortless scheduling, and seamless payment handling.
4 Reasons Why You Need Sports Appointment Booking Software
Discover how sports appointment booking software can streamline operations for your local sports club, enhancing time management and eliminating manual scheduling hassles. Learn how this technology ensures efficient, error-free booking experiences for both staff and clients, allowing more focus on the game rather than logistical challenges
7 Creative Sports Business Marketing Strategies
Get 7 creative sports business marketing strategies that will help you both attract new clients and retain existing ones.