3 Reasons Sports Facilities Choose Upper Hand (as told by The Office)
There’s more than one option for just about everything. Here are 3 reasons why Upper Hand is the management software for you. We understand it can be stressful to manage scheduling and potential conflicts. With Upper Hand’s resource management capabilities, you are able to allocate resources towards rentals, lessons or any type of internal programming, prevent double booking instances and maximize your sports facility’s capabilities by being able to see what resources are available, and create programs or rental options during that time.
Managing your business on the go (with the Upper Hand mobile app)
Learn how you can use the Upper Hand mobile app to manage your business, improve your efficiency, and capitalize on revenue. The Upper Hand mobile app allows both you and your clients to retain the full functionality of the desktop software, just optimized for mobile devices.
Why We Built This: Introducing Client Profile Pages
Learn more about Client Profile Pages feature update, and why we built this feature to improve your business operations. You told us that you would love to have a direct, intuitive way to manage your clients’ accounts and take action. That’s why we’ve taken client profiles to the next level by expanding them into a full page view for both staff and clients. Plus, we’ve added even more functionality to improve your day-to-day. Think of small tasks, like changing a membership status and viewing order or credit pass details, becoming even more efficient while also putting additional ownership in the client’s hands (like paying down their own account balance).
5 Reasons Sports Facilities Choose Upper Hand
Building a business requires significant investment. Here’s why The Compound 256 chose Upper hand to manage their growing sports facility. Athletes from youth to professional levels are traveling up to 2 hours to train at The Compound. When Louis was evaluating his technology, he knew a business management software was an integral part of expanding his business. So, he needed a partner whose ability to scale and innovate aligned with those goals. This led Louis to Upper Hand.
Steal These 3 Strategies To Improve Trainer Retention By 8x
There are a few key factors that contribute to trainer turnover, time and time again. And there are strategies that you can employ to greatly reduce the impact of those factors. The result? Higher trainer retention rates, which results in a reduced cost of staff replacement. In short, you’ll keep more trainers, and more money in your pocket as well.
6 Staff Management Tips for Your Sports Facility
Running a sports & fitness business can be challenging, and adding a facility with staff to manage only complicates the equation. Here are 6 tips and best practices on managing your staff to increase productivity and motivate your team.
Podcast Recap: Integrating Sports Facility Software Into Your Business
Founder and CEO Kevin MacCauley recently sat down with Jason Scott of Athletic Business to discuss the importance of software in sports and fitness businesses, and how tools like Upper Hand can help minimize the tedious administrative work, allowing businesses to focus on creating value for their clients. Kevin highlights how software can optimize your business operations, increase member satisfaction, and inform smarter business decisions, giving your business the upper hand.
Pros and Cons of Sports Business Membership Models
There are four primary business models used by sports businesses to structure their memberships. Each come with their own benefits and drawbacks, and offer members different ways to improve their game. From memberships that simply allow facility access to fully immersive memberships, there is no “right” model for all businesses. Use this list to decide which membership model is right for your business.
How a Colorado Basketball Academy Grew to 2,500 Athletes on Upper Hand
EYG Basketball is a basketball training academy and facility based outside of Denver, Colorado. This business trains powerful and promising young athletes and gives them the tools they need to achieve great success in the sport. Founded by Galen Harkness and Jordan Long, EYG has grown into a powerhouse academy, training 2,500 players from the youth to collegiate level. As a customer of Upper Hand since 2015, we’ve been fortunate to have a front-row seat to their success and growth over the years. We’re excited to share their story in our latest case study. Here are some of the highlights.
How to Maximize Profitability at Your Sports Facility
Historically, sports and fitness businesses have relied on maximizing capacity to generate the most revenue. This could mean filling up classes and time slots for lessons, or renting out resources. However, with capacity limitations still in plan due to COVID, many businesses no longer have the option of maximizing capacity in order to reach max profitability. So with this option off the table, how do sports facilities stay profitable? What can they do to cut costs and boost revenue? We’ll walk through three ways here.