Make your Mark: Elevate your Client Experience with Marketing Emails
In our latest edition of The Huddle, we walk through how and why to send marketing emails within Upper Hand. One way to engage your current and longtime clients is to share upcoming events directly with them. Rather than browsing through your events page within Upper Hand,
Spring Cleaning Your Sports Training Business
When you hear the phrase “spring cleaning,” you probably think of open windows, dusted shelves, and organized closets. But, spring cleaning doesn’t have to end with tidying up your home. Have you spring cleaned your sports training business? We’ve put together a list of top resources and guides to help you prepare your business for the busy spring and summer months ahead.
How to Boost Your Sports Facility Revenue (Without Adding New Clients)
Learn how you can grow your sports academy revenue by nurturing your current clients, adding memberships, improving your marketing and more. For example, during a team or group training session, observe any athletes that may benefit from a little extra coaching or could improve their technique. Perhaps private lessons or 1 on 1 training will greatly benefit them. Not only will this help improve the skills of your athletes, but it will also create additional revenue opportunities for your business.
40 Questions Data Can Answer for your Sports Business
With so much data available to you, how do you know where to start? Learn 40 questions that your sports business data can answer. Revenue data is the foundation to everything else. You have to know where your customers spend money. Once you know that this data is accurate, you can start looking at all kinds of valuable KPIs and use data to look at metrics such as lifetime value, customer lifecycle, your product mix, and so much more.
3 New Client Intro Offers for your Sports Business
Explore 3 innovative intro offers to attract new clients to your sports business, designed to boost engagement and kickstart long-term relationships.
Managing your business on the go (with the Upper Hand mobile app)
Learn how you can use the Upper Hand mobile app to manage your business, improve your efficiency, and capitalize on revenue. The Upper Hand mobile app allows both you and your clients to retain the full functionality of the desktop software, just optimized for mobile devices.
4 Tips to Build your Brand on Social Media
Learn how you can grow your brand awareness, develop relationships with your customers, and drive sales and leads with social media. As Ray Allen, former professional basketball player, says, “You don’t need a corporation or a marketing company to brand you now: you can do it yourself. You can establish who you are with a social media following.” To build a strong brand on social media, you need to have a strong plan and set measurable goals. From identifying your target audience to planning out your content, here are four tips that any business can use to grow their social media presence.
Preparing an Effective Sports Camp Schedule
Preparing a sports camp schedule is not easy. Use this agenda template as a helpful guide when planning your next big event! In addition to helping you and your staff plan, sharing the sports camp schedule with parents and athletes when they arrive at the camp will be a hit. This will give athletes an idea of what to expect and should get them excited for the training ahead.
How to Improve Client Retention (Plus 9 Free Survey Templates)
Learn 3 key tips to help you improve client retention in our latest edition of The Huddle. Plus, download 9 free survey templates. First impressions can go a long way when it comes to member retention. From the moment a new member signs up, walks through your doors and interacts with your staff, they are forming their first impression.
Steal this Idea: Build a Customer Birthday Campaign (in 30 minutes or less)
Birthdays are a great opportunity to make your clients and customers feel special. Recognizing their big day shows that you care about them as more than just another face in your class, and can do a lot for client satisfaction! That’s why we’re breaking down exactly how you can create a customer engagement campaign to celebrate your clients’ birthdays. The best part? This campaign can come together in under 30 minutes.