Podcast Recap: Improving CX by Implementing Feedback into Decision-Making
Co-Founder and Head of Product Myles Grote joined Steve Walker on the CX Leader Podcast to talk about the importance of implementing customer feedback. Myles highlighted Upper Hand’s feedback collection process, as well as how the product team ultimately determines which feedback is implemented in platform updates.
Ultimate Ranking of the Best At-Home Fitness Equipment
Over the past year, we have seen explosive growth in the at-home fitness industry, with new pieces of home gym equipment popping up left and right. While we’re likely all familiar with the likes of Peloton, Mirror, or Tonal, there have been so many new entries to the market, especially since the pandemic led a digital transformation of fitness.
Sixteen Sweet 16 March Madness Stats
This week kicks off the NCAA Sweet Sixteen, leading into the culmination of March Madness — the National Championship game. The Final Four is one of the most anticipated and action-packed weekends in college sports, where millions of fans will tune in to games to watch Cinderella stories unfold and root on the teams that will push their brackets to the top of the rankings. With all the excitement surrounding the tournament this year, we put a list together of sixteen sweet March Madness stats that you probably haven’t heard before.
Pros and Cons of Sports Business Membership Models
There are four primary business models used by sports businesses to structure their memberships. Each come with their own benefits and drawbacks, and offer members different ways to improve their game. From memberships that simply allow facility access to fully immersive memberships, there is no “right” model for all businesses. Use this list to decide which membership model is right for your business.
The Top Face Masks for Working Out
The CDC recommends face masks to help prevent the spread of COVID-19. Fitness centers and gyms are beginning to reopen with mask mandates in place, which means finding the best workout mask is key to having a comfortable–and successful–workout. But, not all face masks make the cut. When choosing the best face mask to wear to the gym, it’s important not only to consider the functionality and protection the mask provides, but also aspects such as breathability and fit.
How a Colorado Basketball Academy Grew to 2,500 Athletes on Upper Hand
EYG Basketball is a basketball training academy and facility based outside of Denver, Colorado. This business trains powerful and promising young athletes and gives them the tools they need to achieve great success in the sport. Founded by Galen Harkness and Jordan Long, EYG has grown into a powerhouse academy, training 2,500 players from the youth to collegiate level. As a customer of Upper Hand since 2015, we’ve been fortunate to have a front-row seat to their success and growth over the years. We’re excited to share their story in our latest case study. Here are some of the highlights.
How Customer Feedback Drives Product Innovation (And Why it Matters)
By actively engaging in conversations to solve problems, Upper Hand doesn’t just pump out new features at random. Instead, a very intentional approach of incorporating customer feedback has been proven to add value to our sports and fitness software for customers and their clients.
NFL Logos: Ultimate Ranking and Analysis
To determine the “ultimate ranking” of NFL logos, our team sourced rankings from 7 different reputable sports sites including FanJuicer, Athlon Sports, Bleacher Report, Sports Feel Good Stories, Sporty Tell, USA Today, and Thoughts from the Bench. We created a table listing each team’s spot in the 7 rankings, removed the best and worst rank scores to eliminate outliers, and averaged the scores out. These final averages determined each team’s place in the final ultimate NFL logo standings. Using these rankings, we were able to analyze the logos to find commonalities linking the top rated NFL logos (and the worst).
Upper Hand Placed Among Leading Club Management Software by SoftwareWorld
This article was originally written by Andy Butcher, Marketing Manager at SoftwareWorld. Upper Hand is a leading software designed to help various sport and fitness businesses arrive at a unique position in SoftwareWorld’s Club Management Software category. Its amazing client-centric approach and unique features like online booking support, membership management, and integrated payment are distinct…
How to Run Successful Promotions for Your Business + Free Template
We’re here to bring you the resources and know-how to run a successful promotion from start to finish, including what to include in your campaign messaging, tips to analyze post-campaign success, and the features to look for in sports and fitness software that will aid you in managing your promotions.