How to Increase Staff Buy-in of a Sports Scheduling Software
In the sports industry, it can sometimes be even harder to adjust because we not only have to think about improving the customer experience and improving business operations, but also how we get seasoned coaches who want to just focus on training to focus on adoption of a new process.
Social Media Content Ideas for your Sports Training Business
Social media is an awesome way to build and maintain a recognizable brand, share your sports offerings, and recruit new clients. However, you may find it difficult to separate your business from others who offer similar services, especially if they are geographically close to you.
Which NBA team should you root for? Take this quiz to find out…
Take this short quiz to determine which NBA team you should root for during the upcoming 2022-2023 NBA season! As a tech company serving the sports industry, we get excited when another sports season rolls around. For coaches and athletes, this means that another off-season of work is ready to be showcased. For sports training facilities and academies, it means that some programs are wrapping up while others are about to get started.
Customer Interactions: Maintaining Success & Growth at Your Sports Business
Learn how you can maintain and grow your business through customer interactions throughout their experience with your business. Whether you are an independent business owner or have a group of employees working under you, it is important to understand that the business owner sets the tone for working with clients and should…
How to Save Money on your Payment Processing
Credit card processing is complicated. So many billing options, so many ancillary fees. Many fees are baked into your processing statement with fancy names that make you feel as if they are required…they are not.
3 Ways to Enhance your Client Experience
Client experience has overtaken price and product as the key brand differentiating factor. In today’s digital world, oftentimes the client’s first experience with your business doesn’t start with when they walk in the door but how they interact with your business online.
Inside Upper Hand: Meet Austin Anderson
Get to know Austin Anderson, Data Science Intern at Upper Hand. In his first month at Upper Hand, Austin has been responsible for transforming our clients’ data into actionable insights to improve their business.
Your Business, Your Way with Upper Hand
There’s no one-size-fits-all way to run your business. At Upper Hand, we give you the tools you need to run your business your way. Our customers can fully customize their memberships. And we mean from retail discounts, specific credit limits, event discounts and more. Mix and match or just include a few – it’s your choice.
3 Reasons Sports Facilities Choose Upper Hand (as told by The Office)
There’s more than one option for just about everything. Here are 3 reasons why Upper Hand is the management software for you. We understand it can be stressful to manage scheduling and potential conflicts. With Upper Hand’s resource management capabilities, you are able to allocate resources towards rentals, lessons or any type of internal programming, prevent double booking instances and maximize your sports facility’s capabilities by being able to see what resources are available, and create programs or rental options during that time.
Pro Tips: Navigating All-New Client Profile Pages
In our latest edition of The Huddle, we outline some commonly asked questions about our all-new client profile pages. To view “unpaid” sessions, select the “Schedule” tab from the client profile view. Using the drop-downs, you can view all upcoming and past sessions. Any session that is “unpaid” will have a red unpaid indicator next to the session.