Reading the Signs: How Data Identifies and Prevents Customer Churn
Securing a new client is a great win, but the real challenge lies in retention. While attracting new clients is crucial, ensuring the loyalty of existing ones is the key to long-term business success. So, how do data-driven strategies play a crucial role in minimizing churn and enhancing client loyalty?
9 Reasons Upper Hand is Worth the Investment
Every sports business has a different story and is in a different place on their journey. Each one has its own set of values and goals. Upper Hand helps sports businesses reach goals, but don’t take our word for it. Take it from a few of our customers- sports business owners just like you!
5 Must-Track KPIs for your Sports Business
One of the most confusing hurdles for businesses that have data is figuring out how to use it in an effective manner. One such way to use data to your business’s advantage is through metrics called Key Performance Indicators. There are plenty of these KPI’s that businesses can employ to understand their business on a deeper level. Here are 5 that you should add to the top of your list.
Keep your Balance: 3 Ways to Utilize the Upper Hand Balances Report
With Upper Hand’s Balances Report you can manage client balances with ease. At first glance, the default filter on the Balances report will reveal any balances greater than zero (i.e. any outstanding balances that you need to collect) on that given day. Here, you can pay down or waive these balances. But, removing the default filter opens a host of additional ways to utilize this report and we’re here to show you how to do just that.
The Secret to a Profitable Sports Business
You know as well as anyone that running a business is hard work. Managing schedules, hiring and training staff, monitoring KPIs…you’re faced with unique challenges day in and day out. At the end of the day, the businesses that continue to not just survive, but thrive, are the ones that achieve profitability. So, what’s the secret to a profitable sports business?
A Beginner’s Guide to ChatGPT: 3 Ways to Get Started
Managing sports facilities can be a rewarding yet challenging endeavor. The good news is that sports facility owners now have a powerful ally in their corner: ChatGPT. If you’re wondering how ChatGPT can revolutionize your sports facility business, our beginner’s guide is your roadmap to success. Here are 3 things you can do on day 1…
How to Use Predictive Analytics at your Sports Facility
Have you ever wondered how you could leverage the power of data to enhance the performance of your sports facility and ensure its long-term success? The answer lies in predictive analytics. Predictive Analytics is a critical element of business analytics that leverages data and intelligent techniques such as statistics and machine learning to foresee potential future events or demands. It’s not about making blind predictions, but rather about using insights derived from data to fully understand the evolving trends in your sports facility.
Meet the Newest Faces of Upper Hand
At Upper Hand, we believe in the power of bringing in fresh perspectives that continue to improve our product and our brand, and we’re excited to see what each of these individuals can bring to our team. Let’s get to know Hannah Ismail, Tara Holder, Mary Claire Timberlake, and Rajesh Sharma!
How to Use Data to Better Understand your Clients
While having and using data are seen as keystones of 21st century commerce, there seems to be an alarming lack of information on how to use said data. Don’t get us wrong though, even though the discourse surrounding data has been over-saturated with talking points, data is one of the most important resources a business can have. Having readily accessible and meaningful information about your business is essential in making the big decisions that can make or break your business.
Top 10 Sports Coaching Business Resources from Upper Hand
Whether you’ve been coaching athletes for a while, or are just thinking about taking the plunge, there are countless resources and tools available to help you achieve your goals and grow your brand in a competitive youth sports industry. Here’s a list of ten of our most popular sports coaching business resources…