2024 Wrapped UP: Upper Hand Year in Review
2024 has been a year where innovation took center stage. Across the youth sports training industry, we’ve seen remarkable transformations as businesses embraced new ways to engage and support athletes, streamline their operations, and drive results that matter both on and off the field.
As we reflect on a year filled with progress, we want to celebrate you—the coaches, owners, and leaders who put innovation in motion every single day. Thank you for challenging us to keep evolving, keep creating, and keep pushing the boundaries of what we can achieve together.
How to Build a Strong Team Culture in Your Sports Facility
Creating a strong team culture in your sports facility is essential for fostering connections, motivation, and performance among athletes, staff, and members. It’s not just about having top-notch equipment or competitive leagues; it’s about building an environment where everyone feels valued and part of a shared vision. A cohesive culture leads to increased engagement, commitment, and ultimately, success on and off the field. By prioritizing relationships, open communication, and respect, you can cultivate a sense of belonging that enhances everyone’s experience and transforms your facility into a thriving community. Discover effective strategies to strengthen your team culture and empower athletes to excel.
Best Practices for Training New Front Desk Staff at your Sports Facility
Your front desk employees are the face of your brand. They represent you, your company, and your brand. When a client walks in the door, your front desk staff is who they see first. They alone can be the reason your customer comes back or not. This means it’s critical that you appropriately train and educate new additions to your sports facility staff. Here are 3 of the top areas to train your front desk staff on before they start working at your sports facility.
Top 10 Sports Facility Management Resources from Upper Hand
Whether you’re just starting out or you’re looking for ways to take your sports facility to the next level, there are resources and tools available to help you achieve your goals and succeed in the competitive youth sports industry. We’ve compiled a list of ten of our most popular sports facility management resources that can help you gain a competitive edge.
Innovation Issue: March 2024 Product Update
March’s madness doesn’t end with basketball! Our team was hard at work making updates to the Upper Hand sports scheduling app. Take a look at the highlights.
Innovation Issue: February Feature Roundup
February may be the shortest month of the year, (even with the leap day!), but there was no shortage of updates to the Upper Hand app. Here’s the highlights.
How to Hire the Right People for Your Sports Facility
In the competitive landscape of sports facilities, the team behind the scenes plays a pivotal role in defining success, shaping young athletes, and fostering a positive community. Combining strategic insights with tangible action plans, this comprehensive guide offers sports business owners a roadmap to assembling a dream team for your sports facility.
Stephen vs. Sabrina: 5 Takeaways from this NBA Marketing Success
In the evolving world of professional sports, it’s not just about the game on the court; it’s about the narratives that captivate audiences worldwide. This marketing technique by the NBA was eye-catching when they orchestrated a showdown between Golden State Warriors star Stephen Curry and New York Liberty guard Sabrina Ionescu. The purpose? To settle a long-standing debate over who reigns supreme as the basketball world’s best three-point shooter. This strategic move is also replicable for sports facility owners who can draw inspiration from the NBA’s playbook by recognizing the power of employee development within their teams. Just as the NBA seeks to settle debates and showcase talent, your sports facility can benefit from highlighting the skills and achievements of your superstar staff.
Innovation Issue: Upper Hand Product Update January 2024
New year, new updates to the Upper Hand app. Our team has been off to a fast start in 2024, and we’re excited to share the newest features that have gone live inside the Upper Hand app!
Why You Need Sports Club Management Software
Managing a sports club is undeniably challenging, with your list of tasks stacking up each day. Manually handling these tasks can be overwhelming and lead to inefficiency and errors. Enter the game changing solution-sports club management software.