“The Upper Hand team is made up of people from across all different backgrounds who find commonalities in their passion for sports, fitness, and technology” says Upper Hand Founder and CEO Kevin MacCauley. “Our core values are defined as competitive, gritty, passionate, aspirational, selfless, coachable, trusting, thoughtful, and fun, and each member of our team exemplifies those standards.”“We hire based on these core values, and we coach and provide feedback on them as well. We truly believe that these values contribute to our best-in-class company culture, making Upper Hand teammates not only amazing employees ‘on the field’, but also awesome humans ‘off the field’.” “We are honored to be recognized by Powderkeg as a Top Tech Company Culture” says MacCauley. This has been an award-winning year for Upper Hand, who won both Gold and Bronze Stevie awards in the Training and User Experience categories, respectively, at the American Business Awards, as well as received recognition as a top provider for club management, yoga studio, and membership management software by Capterra, GetApp and Software Advice. Upper Hand has previously been recognized for its company culture as a 2018 TechPoint Mira Awards nominee for Company Culture of the Year. The Tech Culture Awards were held at Powderkeg’s first-ever two-day Unvalley Virtual Conference, where companies connected with some of the biggest opportunities in tech beyond Silicon Valley. The 100+ winning companies were recognized for being culture leaders at a national level, and 18 companies were awarded with top honors. Learn more about the finalists at powderkeg.com/awards. — About Upper Hand Upper Hand is the leading provider of full-suite sports and fitness management software and solutions that enable businesses to achieve more while doing less. Fitness studios, sports facilities, and sports training academies – from small enterprises to large franchises – use Upper Hand’s integrated software and payments platform to operate more efficiently, fuel growth, and provide premium experiences for their clients. Its product suite includes features like scheduling and registration, memberships, facility management, retail, video analysis tools, and For press and media inquiries, please contact Courtney Kerr, Communications Specialist, at courtney@upperhand.com.
You told us that it would be helpful to manage your memberships in one place, especially when offering different membership levels or payment cadences. You also shared that it can be hard for clients to compare different membership benefits – whether because they’re overwhelmed by so many options or are struggling to see which benefits are the best fit for their needs.
Say hello to all-new Tiered Memberships!
In our latest edition of The Huddle, we outline the most frequently asked questions regarding memberships with Upper Hand. Why aren’t memberships automatically cancelled when they reach the commitment length? This not only gives Staff Admins the ability to lock in business for a certain amount of time, but it also gives the client the flexibility to continue their membership at a given rate. This is another way to keep steady revenue flowing into the business.