There are many challenges in sports facility management, such as scheduling, registration, payment processing, and marketing. But now, with Upper Hand, all these complex issues have received an efficient solution that is in tune with the needs of sports facility owners.
With Upper Hand’s all-in-one sports facility management platform, developed by top-of-the-line scheduling, secure payment systems, member operations, and robust marketing tools, operations become easier, and the customer experience becomes richer. Upper Hand gives sports facility owners the resources and support to run businesses in an organized, and technological manner.
Sports Facility Management Features
Sports Facility Management Scheduling
Upper Hand’s scheduling system eliminates the incidence of double bookings, ensuring you and your clients have the appropriate time and resources available to train.
The system has a very user-friendly interface that allows facility owners to make changes required in the bookings to fit the interests of various clients. This improves the process and maximizes the use of available space and time.
Advanced Payment Processing
Upper Hand offers an advanced processing system that securely processes payments. Sports facility owners can introduce multiple payment methods, create different pricing components, and easily manage discounts.
Furthermore, this way, the client has an easy and secure payment experience, ensuring good client management. The administrative burden is also reduced, allowing more time to focus on business activities rather than administration.
Membership Management
Upper Hand allows you to set up auto-renewing memberships, which is key to creating rolling revenue over time. This ensures the stream of income never stops, as members are automatically set up on recurring membership renewals through the software.
Moreover, it boosts member retention by ensuring a smooth process for clients wanting to continue their membership. Sports facility owners can easily manage different membership plans, track renewals, and notify members about their benefits and upcoming expiration. This membership management system pulls in revenue and helps create a loyal customer base.
Marketing & Client Engagement
Upper Hand has great marketing tools for staying in touch with clients. Marketing emails and appointment reminders keep clients up to date on upcoming events and promotions, leading to increased loyalty and more potential business through repeat clients.
Additionally, Upper Hand’s marketing email capabilities enable you to target specific segments of your audience with personalized messages, enhancing client engagement and satisfaction. The software’s contact management features allow for easy tracking and organization of current and prospective clients, ensuring you never miss an opportunity to connect.
