Customer Story: New Video App Helps D-BAT Keep Training

D-BAT is one of the top indoor baseball and softball training franchises in the country, aiming to provide quality teaching environments and high quality instruction for athletes of all ages, from little league to the pros. When their franchise locations temporarily closed due to COVID-19, Upper Hand understood the importance of continuing to provide quality training to athletes, and immediately began working on a solution for the business.
This Week’s Top Fitness Headlines: ICYMI

Sometimes, the headlines we don’t see are the ones that impact our industry the most. Here are a few of this week’s easily missed headlines that just might be the most important news you need to know in fitness.
UPDATED: At-Home and On-Demand Workouts, Fitness Options during COVID-19 Quarantine

As gyms shut down to prevent the spread of the coronavirus, more and more businesses are launching online training to keep people active and exercising from home. We have compiled a list of gyms and studios offering online workouts and classes for those at home. These include scheduled streaming workouts, on-demand classes, free online memberships, and more. Click the blue links to be directed to the workout.
Could Coronavirus Cancel the 2020 Tokyo Olympics?
With many high-profile sporting events cancelled or postponed, including the Chinese Grand Prix scheduled for April 19 and the World Athletics Indoor Athletics Championships, it begs the question–will the 2020 Olympics, to be held in Tokyo, go on as scheduled?
Circle City Success Podcast ft. Kevin MacCauley with Upper Hand

Kevin MacCauley is the Founder & CEO of Upper Hand which is a software that helps to streamline all aspects of business operations in sports and fitness. He recognized a need for a scheduling software when he was coaching Little League and he used the skills he learned in previous jobs to grow the company to much more than just scheduling and to winning many tech awards in Indy. In this episode, you’ll hear Kevin tell us about the progression of his career and how a lot of his success relates back to the first job he had out of college and the skills he learned there, his love for books and learning and a ton of great book suggestions he has for us, and his company Upper Hand and how it’s evolved to what it is today.
How Technology Is Giving Hockey Goalies the Upper Hand

During games, Geiger holds an iPad and charts every save, goal, wide shot and puck handled by the goalies. During postgame video review, the goalies add more context, such as where the shot was taken and what kind of shot it was—a backhand or wrister, for example. All of these tags help compile an automatic playlist of video clips via the Upper Hand platform.
4 Ways to Avoid Coaching Burnout

Sports are becoming increasingly more competitive, putting additional pressure on coaches and trainers at all levels. Along with developing your athletes, the business aspect of the profession can be just as grueling. Between daily practices, developing strength and conditioning programs, administrative tasks, and added pressure to produce results, coaches and trainers are feeling more and more burnt out. Fortunately, there are ways these individuals can avoid the stress and successfully recover when experiencing symptoms of a burnout.
Creating a Sports Waiver Form

One very important aspect of your sports and fitness business is a well executed client/athlete waiver. This will help protect you from any liabilities due to injuries during classes or training, or other unforeseen circumstances. In addition, a sports waiver is designed to help save your business, even if an injury were to occur due to negligence.
3 Health and Fitness Trends to Expect in 2020

The new year is here, and the American College of Sports Medicine (ACSM) has released its top fitness trends to help guide health and fitness businesses for 2020. As a business serving this industry, we wanted to give an in-depth look at three popular health and fitness trends for the new year.
Todd Linden Joins Upper Hand’s Board of Directors

One of the industry’s most influential and experienced figures in the acquiring business and a leader in payments technology, Linden formerly served as the CEO of Paysafe Payment Processing for North America. Prior to that, he served as the President and CEO of Merchants’ Choice Payment Solutions where he led the acquisition to Paysafe in 2017 for $470 million. He also previously served as Senior Vice President and Division Manager of Operations at National Processing Company, President and COO of Card Commerce International, and spent 11 years with Bank of America Merchant Services where he held several key management positions.