Same time, same place: Introducing Repeat Booking

Learn more about Repeat Booking with Upper Hand, and why we built this feature to save you time and improve your client experience. We understand that you would rather invest your time in training your athletes, not adding them to your training schedule. With just a few clicks, you can now efficiently book your clients out for weeks at a time, saving you time, and reducing the probability of scheduling conflicts.

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MacRoc Athletic Development Center and SAGA Sports Partner to Host Kicks & Flips Camp

See how two nearby sports training facilities are working together to host a crossover gymnastics/ soccer camp for young athletes. The main goal of Kicks & Flips boils down to exposure: from exposing athletes to the different sports to exposing the community to each small business. “It was just an idea in my head about how I can connect the two worlds and also promote two small businesses in Green Bay…”

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Dominate the (Registration) Field with Upper Hand

In our latest edition of The Huddle, we outline some best practices when building out an event registration with Upper Hand. Event registration fields are built directly into the event creation process, ensuring you can collect and customize information for each of your programs. For more information…

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3 Reasons Sports Facilities Choose Upper Hand (as told by The Office)

There’s more than one option for just about everything. Here are 3 reasons why Upper Hand is the management software for you. We understand it can be stressful to manage scheduling and potential conflicts. With Upper Hand’s resource management capabilities, you are able to allocate resources towards rentals, lessons or any type of internal programming, prevent double booking instances and maximize your sports facility’s capabilities by being able to see what resources are available, and create programs or rental options during that time.

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Pro Tips: Navigating All-New Client Profile Pages

In our latest edition of The Huddle, we outline some commonly asked questions about our all-new client profile pages. To view “unpaid” sessions, select the “Schedule” tab from the client profile view. Using the drop-downs, you can view all upcoming and past sessions. Any session that is “unpaid” will have a red unpaid indicator next to the session.

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Upper Hand Wrapped: 2021 Year in Review

2021 challenged us in many ways. Here, we take a look back at the products and innovations from the Upper Hand team over the past 12 months. This year, we emphasized the importance of data to make better business decisions. As you began welcoming clients back to your business, it was important that you kept a strong pulse on your operations. In an ever-changing environment, you’ve had to make quick decisions: maximizing use of your facility while facing limited capacity requirements, encouraging repeat business through recurring revenue opportunities, competing with the rise in at-home fitness equipment, and more.

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Client Profile Pages by Upper Hand

Why We Built This: Introducing Client Profile Pages

Learn more about Client Profile Pages feature update, and why we built this feature to improve your business operations. You told us that you would love to have a direct, intuitive way to manage your clients’ accounts and take action. That’s why we’ve taken client profiles to the next level by expanding them into a full page view for both staff and clients. Plus, we’ve added even more functionality to improve your day-to-day. Think of small tasks, like changing a membership status and viewing order or credit pass details, becoming even more efficient while also putting additional ownership in the client’s hands (like paying down their own account balance).

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