If you’re running a sports facility in 2025, you’ve likely felt the shift. It’s no longer enough just to rent courts or fields and hope
✨ WHAT’S NEW
Secondary Account Manager
Families can now share scheduling access without sharing billing information.
That means another caregiver can book sessions and manage athlete profiles while billing details remain secure under the primary account holder.
This gives families more flexibility without compromising payment security.
Head to your account settings to assign a secondary manager.
Before and after
Before
One parent managed all scheduling under a single login. When another caregiver needed to book or reschedule, they either shared credentials or had to ask the primary account holder to make changes. This often led to delays, confusion, and extra support requests.
After
Families can assign a secure secondary manager. Caregivers can book and manage profiles independently, while billing access remains protected. Scheduling becomes shared. Payments stay controlled.
Why this matters for operators
Managing family accounts often creates unnecessary friction for staff.
This update helps reduce:
Account access support requests
Shared login confusion
Booking conflicts between caregivers
Manual profile updates by staff
Clearer access roles mean smoother scheduling and fewer account-related issues.
Why this matters for families
Families don’t operate as single users.
With secondary manager access:
Multiple caregivers can book sessions
Profiles can be managed collaboratively
Billing details stay secure
The experience reflects how households actually function.
What makes this approach work
It’s simple. Assign a secondary manager from account settings.
It’s secure. Billing information remains controlled by the primary account holder.
It’s practical. It solves a real coordination problem without changing how your programs run.
Now that shared access is available, families can manage scheduling the way they actually operate day to day.
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