Can you believe we only have one month left until the end of the year?! Us either. With that being said, we are working to get as many features and updates out the door as we can! In this November lineup, you’ll see updates to membership commitment lengths, UI enhancements, and all new client profile pages.
Let’s take a look!
ICYMI: We are thrilled to announce all new client profile pages! These client profile page update offers a seamless experience when performing client related actions in the software.
By consolidating actions in one place, staff are sure to increase efficiency in their day-to-day tasks. In addition, this update gives clients more ownership by giving them access to pay down their unpaid account balances without engaging with a staff member. Read more about this feature update here.
When creating a membership, you can now set an expiration by enforcing a commitment length at the time of sign up. This means if you have a three month commitment, that membership will expire after those three months. Previously, membership commitments were only visual. So, this update will allow for much less manual tracking when it comes to fixed-length memberships, empowering you to spend more time with your clients!
Now, you can click through pages of your memberships versus scrolling. This update also provides you with the ability to create more than 50 memberships!
This update contained user interface changes to make sharing, tagging, and editing actions easier to find and perform.
We’ve also updated the user experience to make it easier to see that you can “select all” in the create review phase.
When searching, whatever is searched is highlighted in the video cell to show clearly what was searched is being populated below.
Do you have questions about the features in our latest round of updates? Let us know at [email protected]!
To see a live demo of Upper Hand in action, click here to schedule a time!
As we head into another summer, we’re excited to extend a warm welcome to the latest additions to our Upper Hand team! Meet Valeria Castillo, Harshwardhan Patil, Trishita Dhara, and Evan Chung!
At Upper Hand, we believe in the power of bringing in fresh perspectives that continue to improve our product and our brand, and we’re excited to see what each of these individuals can bring to our team.
In our latest edition of The Huddle, we outline the most frequently asked questions regarding memberships with Upper Hand. Why aren’t memberships automatically cancelled when they reach the commitment length? This not only gives Staff Admins the ability to lock in business for a certain amount of time, but it also gives the client the flexibility to continue their membership at a given rate. This is another way to keep steady revenue flowing into the business.