3 Reasons Sports Facilities Choose Upper Hand (as told by The Office)
There’s more than one option for just about everything. Here are 3 reasons why Upper Hand is the management software for you. We understand it can be stressful to manage scheduling and potential conflicts. With Upper Hand’s resource management capabilities, you are able to allocate resources towards rentals, lessons or any type of internal programming, prevent double booking instances and maximize your sports facility’s capabilities by being able to see what resources are available, and create programs or rental options during that time.
4 Things Sports Teach Us About Business Ownership
Learn 4 lessons that sports teach us about business ownership, as discussed by Kevin MacCauley, Founder of Upper Hand. Just as a coach identifies potential cracks in the game plan and makes necessary adjustments to end up on top, a business leader must foresee bottlenecks, and try to fix them, before they happen.
Pro Tips: Navigating All-New Client Profile Pages
In our latest edition of The Huddle, we outline some commonly asked questions about our all-new client profile pages. To view “unpaid” sessions, select the “Schedule” tab from the client profile view. Using the drop-downs, you can view all upcoming and past sessions. Any session that is “unpaid” will have a red unpaid indicator next to the session.
Upper Hand Wrapped: 2021 Year in Review
2021 challenged us in many ways. Here, we take a look back at the products and innovations from the Upper Hand team over the past 12 months. This year, we emphasized the importance of data to make better business decisions. As you began welcoming clients back to your business, it was important that you kept a strong pulse on your operations. In an ever-changing environment, you’ve had to make quick decisions: maximizing use of your facility while facing limited capacity requirements, encouraging repeat business through recurring revenue opportunities, competing with the rise in at-home fitness equipment, and more.
Why We Built This: Introducing Client Profile Pages
Learn more about Client Profile Pages feature update, and why we built this feature to improve your business operations. You told us that you would love to have a direct, intuitive way to manage your clients’ accounts and take action. That’s why we’ve taken client profiles to the next level by expanding them into a full page view for both staff and clients. Plus, we’ve added even more functionality to improve your day-to-day. Think of small tasks, like changing a membership status and viewing order or credit pass details, becoming even more efficient while also putting additional ownership in the client’s hands (like paying down their own account balance).
5 Reasons Sports Facilities Choose Upper Hand
Building a business requires significant investment. Here’s why The Compound 256 chose Upper hand to manage their growing sports facility. Athletes from youth to professional levels are traveling up to 2 hours to train at The Compound. When Louis was evaluating his technology, he knew a business management software was an integral part of expanding his business. So, he needed a partner whose ability to scale and innovate aligned with those goals. This led Louis to Upper Hand.
Payment Plans vs Memberships: What’s the Difference?
In our latest edition of The Huddle, we outline the differences between payment plans and memberships. Payment plans and membership both have numerous benefits to both you and your clients. They offer flexibility and customizations that fit your business needs. So what are the differences?
The Ins and Outs of Membership Analytics
In this edition of The Huddle, we outline some tips and tricks for getting the most out of our latest feature, Membership Analytics. Our Monthly Recurring Revenue graph is a great tool for not only having clear visibility into the revenue you have received for a specific month, but also what that recurring revenue will look like in the months ahead. Our predictive revenue graph will help you visualize the future of your recurring revenue if you did NOTHING differently – no new members, no suspensions or cancellations, etc.
Fixed Events vs Open Booking Events: Which Are Right For You?
In our latest edition of The Huddle, we outline the differences between fixed events and open booking events with Upper Hand. A key difference between fixed and open booking events is that fixed event sessions will be on your calendar no matter what, even if no clients have signed up. With open booking, you set the times that you are available to take clients, allowing your clients to choose what time slot works for them. With open booking, there is nothing blocked on the calendar until a client completes a booking.
How to Improve Client Retention (Plus 9 Free Survey Templates)
Learn 3 key tips to help you improve client retention in our latest edition of The Huddle. Plus, download 9 free survey templates. First impressions can go a long way when it comes to member retention. From the moment a new member signs up, walks through your doors and interacts with your staff, they are forming their first impression.