How Customer Feedback Drives Product Innovation (And Why it Matters)

Upper Hand Software

By actively engaging in conversations to solve problems, Upper Hand doesn’t just pump out new features at random. Instead, a very intentional approach of incorporating customer feedback has been proven to add value to our sports and fitness software for customers and their clients.

Industry Secrets: How to Open a Sports Training Facility

Sports Training Business Plan

If you consider yourself an expert in a sports trade, then there is a lot of opportunity in launching your own training facility. In fact, the health club industry brings in a whopping $87.2 billion, and is expected to grow each year. While this presents an excellent business opportunity, there are numerous factors to consider as you embark on this new entrepreneurial journey. So here’s a handy guide to help you get started.

How Baseball Training Facilities Can Offer a Low-Touch Client Experience

Baseball facility tips

As COVID continues to affect our world, now more than ever sports facilities are responsible for ensuring player and staff safety. As part of initiatives to maintain social distancing and mitigate risk of COVID transmission, these facilities are encouraged to offer low-risk and low-touch workflows for their athletes. This means minimizing time spent at the front desk completing tasks that can be optimized for quick and efficient digital capabilities.

Tips to Keep Gyms and Facilities Secure (and Members Safe)

GDPR for Fitness Sports

Because of reinforced regulations and an increase in data breaches, we have seen sports and fitness clubs, studios, and facilities begin addressing their own privacy policies and those related to personal data collection, and start adopting powerful practices to ensure member and client safety and security.

How Sports Venues Can Prepare for Viral Outbreaks Now and in the Future

Safety Sports Venue Viral Outbreaks

While the world scrambles to find solutions and formulate a vaccine, sports venues can prepare themselves by finding alternative roads for revenue outside their traditional events, as well as ways to integrate new regulations to ensure health and safety throughout the venue. We can’t know how long closures and/or social distancing will last, or if the virus will rebound, so it is essential to take the steps we can.

The Ultimate List of Music Streaming Services for Your Fitness Gym

Fitness Music Streaming and Licensing for Fitness Centers

Many fitness businesses that play music in their gym or studio aren’t aware of the legal implications behind streaming from personal plans. In fact, violations to copyright infringement can hold you liable for damages up to $150k per song played. Plus, acquiring a Public Performance License on your own is time consuming and costly, which is why many gyms and studios opt to use a service that has this covered. Here are a few streaming services built specifically for gym, box, and studio use.

Sustainable Practices for Sport and Fitness Businesses

Fitness Gym Sustainable

Given the new wave of consumer interest in “going green”, business leaders are prompted to address issues related to environmental responsibility. We’ve outlined steps that can be taken to make your sports event or fitness business more sustainable and therefore attractive to more consumers.

Upper Hand, Inc. Enters Facility Management Industry with Launch of New Software

Upper Hand Software

Press Statement Upper Hand, Inc. Enters Facility Management Industry with Launch of New Software New first-of-its-kind software combines visibility across all facility resources within one platform INDIANAPOLIS – Sport, recreation and fitness facilities can now manage their business easier, faster and better thanks to the launch of new facility management software from Upper Hand, Inc.,…