“Being early pioneers in the sports & fitness tech space, our team has spent thousands of hours on customer discovery, working hand in hand with businesses of all sizes to understand the core problems that they experience on a day to day basis,” said Myles Grote, Head of Product at Upper Hand. “We’ve spent years on research and discovery to reinvent our financial platform, delivering incredible value to businesses today while laying the groundwork for incredible innovations in the future.”Within the UP Financial Suite are new reports that give deeper insights into client and overall business financial health. The new balance, orders, and ledger reports — along with updated member history drawers and additional transaction management functionality — aid businesses in making stronger and more intelligent decisions. Also included are powerful new filters and customizable features and resources that allow business owners and operators to gain a stronger understanding of their consumers’ behavior, all optimized for mobile devices and within the Upper Hand app. In addition to the updated payments and reporting features, the UP Financial Suite was built with the future in mind. By rebuilding the core foundation of how payments and transactions are handled within the software, customers can expect even further innovation from the Indianapolis based technology company.
“When it comes to running a business, perhaps nothing is more important than managing finances,” said Kevin MacCauley, Upper Hand CEO. “Unfortunately, many sports and fitness business owners are required to over invest time, effort, and money into financial management due to aging solutions in our industry. I am proud to say that after a year of engineering effort and nearly a decade of customer feedback, Upper Hand is welcoming a new age of financial innovation for our customers.”By building forward-thinking solutions like the UP Financial Suite, Upper Hand will continue supporting their customers by making business easier, so they can keep improving the physical and mental wellbeing in their communities. About Upper Hand Upper Hand is the leading provider of full-suite sports and fitness management software and solutions that enable businesses to achieve more while doing less. Fitness studios, sports facilities, and sports training academies – from small enterprises to large franchises – use Upper Hand’s integrated software and payments platform to operate more efficiently, fuel growth, and provide premium experiences for their clients. Its product suite includes features like scheduling and registration, memberships, facility management, retail, video analysis tools, and more. For more information on how Upper Hand is reinventing the way business is done in sports and fitness, visit www.upperhand.com. For press and media inquiries, please contact Courtney Kerr, Communications Specialist, at [email protected]. ###
In our latest edition of The Huddle, we outline the most frequently asked questions regarding memberships with Upper Hand. Why aren’t memberships automatically cancelled when they reach the commitment length? This not only gives Staff Admins the ability to lock in business for a certain amount of time, but it also gives the client the flexibility to continue their membership at a given rate. This is another way to keep steady revenue flowing into the business.
We heard a lot of feedback from both current and prospective customers that they loved the Upper Hand app when it came to managing their lessons, camps, clinics, and other programs. But, they would appreciate an easier way to manage their sports teams. That’s why we combined all of the tasks associated with running a team into one new feature.