The month of March is filled with madness. But the madness doesn’t stop with just basketball!
The Upper Hand team has been hard at work making updates to our sports scheduling app to increase your efficiency and grow your bottom line. We’ve not only added new features and functionality to help you better manage your business, but we’ve also tackled some “quick wins” that have a big impact on your day to day.
We’ve got a lot of exciting updates to share from the past month, so let’s dive in and take a look at the highlights.
In response to customer feedback, we’ve added a blue timeline and clock on our calendar that shows the live time of day. This helps you keep a pulse on the time at a glance, and can give you a better visual when utilizing the calendar. For example, if your calendar is pretty full, you’ll quickly be able to scroll and find which sessions or programs you’ve got coming up next!
Historically, there was no way to reconcile your cash drawer at the end of the day unless you had Admin Access (which grants access to your business reporting). But, we recognize the importance of your staff or front desk workers having the ability to do this. So, we’ve added a Daily Closeout Report that enables your front desk, managers, or other staff members to keep an accurate account of your business’ cash flow at the beginning or end of the day.
You can now assign your team registrations to a specific season. This helps you stay organized, especially when you are coaching multiple teams throughout a year. And, it helps you accurately report and keep track of your various teams year after year.
Speaking of teams, we’ve added the ability to easily transfer athletes between team rosters.
Similar to our flow of transferring athletes between fixed-scheduled events like camps and clinics, Admins are able to swiftly move an athlete between rosters. This helps you efficiently manage your team – because we know that sometimes things change, and you need to make adjustments!
In case you missed it, our team pushed some exciting new features in Q1. Here are a few of the highlights:
You can now easily update, or cancel, a payment plan payment date. If a client needs extra time to make a team payment, for example, you can extend by updating that future payment date for that individual.
You and your clients are now able to view a copy of their waiver on their accounts, and download the proof of the agreement. This makes it easier for you to show proof of waiver agreement to the waiver should an issue arise.
Click here for a full overview of new features pushed last month.
In addition to these recent updates, we’ve also got some exciting new features coming soon. Here’s a little sneak peak at what’s coming next.
We’re always making upgrades to the Upper Hand app, and would love to connect with you to show you the newest features (and more) with a personalized walkthrough! Click here to request a demo and to schedule a call with a member of our team. Not ready to talk to someone? No problem. We’ve got a number of interactive product tours that will give you a look under the hood. Check them out here!
Already an Upper Hand customer? These features are already live and in your account. Log in to get started!
You told us that it would be helpful to manage your memberships in one place, especially when offering different membership levels or payment cadences. You also shared that it can be hard for clients to compare different membership benefits – whether because they’re overwhelmed by so many options or are struggling to see which benefits are the best fit for their needs.
Say hello to all-new Tiered Memberships!
How much time could you save if your clients could handle their own scheduling with online booking? Managing a sports facility or training business takes